Support — Auriane

Last updated: May 22, 2026

Auriane is built by an independent developer. If you have a question, a bug, or a suggestion, you’re in the right place.

Contact

For any question, bug report, or feature request:

auriane-app@proton.me

We reply within a few business days.

Frequently asked questions

Is my data sent to a server?

No. Auriane has no servers. Your data stays on your phone. If you enable cloud backup, a copy is sent to your own iCloud Drive (iPhone) or Google Drive (Android) — your account, not ours. See the privacy policy for details.

How do I enable cloud backup?

Inside the app: Settings → Backup. Choose iCloud (iOS) or Google Drive (Android). Backup is optional; you can turn it on or off any time.

I switched phones. How do I get my data back?

If you had cloud backup enabled before: install Auriane on the new device, sign in to the same iCloud / Google Drive account, and use Settings → Restore in the app.

If you hadn’t enabled cloud backup, your data stayed on the old phone. On iPhone, it may have been included in your device’s automatic iCloud backup (managed by Apple).

How do I delete my data?

An event, photo, or child: from the app, select and delete.
Erase everything: uninstalling the app removes all local data. If you had enabled cloud backup, delete it first via Settings → Backup → Delete backup, or directly from your iCloud Drive / Google Drive.

The app won’t launch / I see an error screen

First, fully close the app and reopen it. If it still happens, write to auriane-app@proton.me with your phone model and OS version — we’ll help you recover your data before doing anything more drastic.

I’d like a new feature

Write to us, we read everything. Auriane is a personal project built on free time, we can’t do everything but we use feedback to shape future versions.

Is the app available in other languages?

V1: French and English. More languages may follow depending on demand.

Auriane — Privacy